Shipping policy

Where we ship

We ship within the United States, including Alaska, Hawaii and US territories. We do not ship internationally yet.

Cost

Standard shipping is free on every US order — no minimum. Express delivery is available at checkout for a flat $15.

How long it takes

Orders leave our US warehouse within 2-3 business days. Standard delivery usually takes a further 2-5 business days depending on where you are. Orders placed at the weekend or on a public holiday are processed the next business day.

Tracking

You'll get a confirmation email when you order and a second email with tracking when the parcel leaves the warehouse. If tracking hasn't arrived within five business days, email hello@wealsupplements.com and we'll look into it.

If an order is delayed

If we cannot ship your order within 30 days, we will email you before that deadline, tell you the new date, and give you the choice of waiting or cancelling for a full refund. If you do not reply, we cancel and refund you automatically. You never wait indefinitely for something you have paid for.

Wrong address

Check your address at checkout. If a parcel comes back to us as undeliverable we will contact you and either resend it or refund it. If you spot a mistake, email us straight away — we can usually correct it before the order is picked.

Storage on arrival

Alpha-GPC draws in moisture. Keep the pouch sealed with the desiccant sachet inside, somewhere cool and dry, and it will keep to the best-before date printed on the pack.